Servicing the environments in which people work, play, learn, innovate, relax and succeed.
The scope of Rezayat Maintenance includes the activities required to keep the entire built environment as contained in the organization's Real Property Inventory of buildings and structures and their supporting facilities such as utility systems, parking areas, roads, drainage structures and grounds in condition to be used to meet their intended function during their life cycle. These activities include routine and breakdown maintenance and repairs, operations of utility systems and grounds care. Our scope varies from Operation & Maintenance of a single building to a complex of many buildings and structures or groups of complexes.
Rezayat Maintenance utilizes CAFM to manage our day-to-day operations and to track the status of maintenance work and monitor the associated costs of that work. This system is a vital tool to not only manage the day-to-day activities, but also to provide valuable information for preparing facilities key performance indicators (KPIs)/metrics to use in evaluating the effectiveness of the current operations and for making improved organizational and personnel decisions. What CAFM Provides:
• Asset management
• Work order control
• Inventory tracking
• Service schedule planning
• Automatic triggers for preventive, predictive and corrective maintenance
• Flexible report creation
• Standard management reporting packages
• Handheld productivity toolkits
• Web self-service request(s)
Rezayat Maintenance has completed many contracts in the last 40 years and to date our Health and Safety record is among the best in the Middle East. From training to strict on-site management to signage to equipment we will, and do, support our people and our customers to ensure an accident free environment.
Within Rezayat Group, the Holding Company for the Rezayat Maintenance brand, we believe in establishing long term relationships based on a solid foundation of superior services, innovative solutions and excellent communication. We invest the time and resources to ensure that our customers receive the best possible service.
In an effort to maintain quality control, we have implemented a 24 Hour customer helpline that allows our customers to access our support at any time, day or night. Communication is vital in establishing a strong relationship; our communication system is in place to provide on call assistance when needed.